Service, Parts, & Warranty
Making Prompt Service a Reality
Service & Parts Department
Our service & parts department is dedicated to ensuring the performance of products purchased at and/or installed by Windows & Doors By Brownell. We have a team of our own Marvin-trained technicians who are ready to take care of issues you may have with the products after the sale. Our fully equipped and stocked service van is key to making our goal of prompt service a reality.
About Parts and Service
As with any product that has moving parts, over the years, your windows and doors may, on occasion, require some adjustments or replacement parts. Our service team is here to respond quickly and efficiently to make sure that your Marvin windows and doors are operating as they should. We pride ourselves on the care and attention we give to our customers and believe service after the sale is the foundation of any good business.
Products Do We Service
We service and have access to parts for products that were sold by Windows & Doors By Brownell. This includes Marvin, Infinity from Marvin, Therma-Tru, and Simpson.
How You Can Order a Replacement Product Part
We have an extensive in-house parts department with parts for Marvin and the other products that we sell. We recommend bringing in the part you need to our showroom, or feel free to submit a service request and include a picture of what you’re looking for.
Submit a Service Request
Please be prepared to provide the following information. Once all this information has been completed, we will reach out to you with any additional questions. Please note we currently only provide service and support for products that were sold by Windows & Doors By Brownell.
